FieldEdge is a solid platform for HVAC service shops. If your operation is commercial-first across multiple sites, multiple trades, and multi-site accounts, IndusTrack was built around that from day one.
Built for commercial contractors with 5 to 50 technicians. Start free. Upgrade when your field team needs mobile access.
It is rarely one thing. It is a combination of workflow gaps, support frustrations, and the sense that the software was built for a different kind of operation than the one you are running.
Your office manager knows they are all connected. The dispatch board does not. Service history, invoicing, and equipment records are scattered across six accounts that should be one. Every visit to that customer starts with a search.
The record exists. It is in FieldEdge somewhere. But the tech does not have it, the office has to find it, and the clock is running. That conversation happens multiple times a week on most commercial operations using software that was not built around equipment history first.
FieldEdge has a support team. But it runs like a software company. Tickets, escalations, estimated response times. When something goes wrong mid-day on a busy commercial operation, that is not support. That is waiting.
Both platforms cover the core workflows. The difference is in commercial account structure, office user access, and the support experience when something comes up mid-day.
Simple enough that your team understands it on day one. Deep enough to run a commercial operation with multiple sites, crews, and recurring service work.
No cost for office users. $95 per license per month. Annual prepay saves 10%. Three-year or 5+ licenses saves 30%. No annual contract required. Onboarding support available if you need it.
Long retention says more about fit than any feature comparison.
"We have over 200 people using this system every day. It handles scheduling, dispatch, and invoicing in one place. When something comes up, someone actually answers."
Amy Moser Sabre Plumbing"We started with GPS tracking and kept adding from there. Now dispatch, invoicing, and customer records all run through IndusTrack."
Dawn Cox Reedy FleetStart free with your whole office today. No annual contract. No large upfront commitment. Upgrade when your field team needs mobile access.
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