Electricians need up to the minute information from the central office when they are at a job site or on the road. With the easy-to-use mobile field service app, they can see their next client, get direction, add notes and take pictures to complete the job.
In the past, the office would need to call the field technician if changes occurred - wasting valuable time altering the workday schedule. Now, immediate and convenient contact eliminates all that waste.
The skill of your electrical technicians gets the job done in the field, but a service contractor's success depends on much more. With a few simple taps and clicks, both office staff and field technicians receive updated information about the jobs on the schedule. As technicians complete the job, office staff can instantly create invoices and take payments.
This streamlines the entire process and can increase lead generation and conversions for more electrical service contracts over time.
Many companies can rewire an outlet or repair a switch. To set yourself above the competition, adopting the use of a field service management app positively affects your day-to-day processes.